Signs of suspicious behavior/transactions

Be on the lookout for any of the following signs of suspicious customer behavior/transactions

Hesitation: Beware of customers who hesitate or seem uncertain when giving you personal information, such as a zip code or the spelling of a street or family name. This is often a sign that the person is using a false identity.
Rush orders: Urgent requests for quick or overnight delivery—the customer who “needs it yesterday”—should be another red flag for possible fraud. While often perfectly valid, rush orders are one of the common characteristics of “hit and run” fraud schemes aimed at obtaining merchandise for quick resale.
Random orders: Watch out also for customers who don’t seem to care if a particular item is out of stock —”You don’t have it in red? What colors do you have?”—or who order haphazardly—”I’ll take one of everything!” Again, orders of this kind may be intended for resale rather than personal use.
Suspicious shipping address: Scrutinize and flag any order with a ship to address that is different from the billing address on the cardholder’s account.
Requests to ship merchandise to post office boxes or an office address are often associated with fraud.
If you experience fraud on sales that are shipped, consider creating a list of those zip codes to identify possible areas where high fraud rates are common. Verify any order that has a ship-to address in these areas.
If your business does not typically service foreign customers, use caution when shipping to addresses outside the United States, particularly if you are dealing with a new customer or a very large order.
When examining what appears to be an unusual order, keep in mind that if the sale sounds too good to be true, it probably is.

Financial Affairs

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PCI: Card Not Present - Suspicious Behavior/Transactions