FIS Announcements

Dec142018

Banner 9 Updates
We’re just ending Week 2 of Banner 9! Many thanks for the very helpful input from our users. Here are a few more important tips about using Banner 9:

• Recommended Browsers
  We now suggest Chrome for the PC and Chrome or Safari for the Mac. Users have reported significant performance issues with Firefox and IE, so please avoid these browsers until further notice.


• Duplex Printing
  ‘Both side’ printing is currently not working in Banner 9. We are working on a solution; in the meantime please consider using Banner’s Database Export Process if you don’t actually need to physically print your documents.


• Export Time0ut
  The new Banner 9 Export feature may time out and not return results for large filter sets of data. We are close to a fix, in the meantime we recommend using the Banner 9 Filter feature to narrow down query results so the export file has fewer rows of data.


• Text Fields Too Small
  In certain pages, text may be cut off at the end from view.
  
     
  We have reported this issue to Ellucian, the Banner vendor. In the meantime, please use your mouse to scroll through the field to view all text.


• Concurrency Violation Error Message
  Upon occasion input pages like FZAJVCD or FYAINVE will display the following error message:
  
     
  If you get an error like this, do the following:
  
  
  1. Copy down your document number
  
  
  2. Click ‘Start Over’ or X and click No if prompted to save changes
  
  
  3. Re-enter your document number, and the error message should go away
  
  

Found a new issue? Or maybe something you’d like to share with other users? Please let us know at fis_probs@ucsc.edu.

Dec32018

FIS Banner 9 is now available!
The FIS Banner 9 upgrade and Amazon Web Services (AWS) migration over the weekend was successful, and we are happy to invite you into our newly renovated House of Fiscal Fun!

HOW TO LOGIN:
- Click the "Launch FIS" button above.
- Enter your CruzID and CruzID Gold password.
- Wait patiently.

REMEMBER:
ALT-PgDn is the new CTRL-PgDn.

NEED HELP?
- Check out the Welcome to FIS Banner 9 page. As we receive more feedback, we will continuously update this page, and our FIS Announcements, so please check back for more information.
- Email us at fis_probs@ucsc.edu

There are going to be things. Big things and little things. We want to know about all the things. Please email fis_probs@ucsc.edu with your questions, discoveries, frustrations, and triumphs. Banner 9 is new to us too, and while we did our best to poke at every nook and cranny, you know we missed stuff. And we are counting on you, our ever-loving users, to share what you find.

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