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FIS Announcements Archive

Sep272017
​FIS Unavailable 9/29, 7:00pm to 10/01, 2:00pm​
FIS Banner will be unavailable all day Saturday. While we expect it to be back up by mid-day Sunday, we will send email when the system comes back up. So, if you do plan on logging in on Sunday, please check your email before logging in. During this time, any CruzBuy orders will be delayed. Please let us know at fis_probs@ucsc.edu if you have questions.
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Aug12017
FY17 Budget Roll Processing COMPLETE
The FY17 Budget Roll was successfully completed on Tuesday, 8/1. Year-end budget balances were carried forward into FY18. FY17 is now closed. If you have any questions, please contact us at fis_probs@ucsc.edu.
Jul152017
​FY17 GL and Encumbrance Roll Processing COMPLETE
The FY17 General Ledger and Encumbrance Rolls were successfully completed on Saturday, 7/15. All fund balances and open encumbrances were rolled forward into FY18. All documents must now have a transaction date in July 2017 for posting to ledgers. Period 12 is now closed.​​
Jul142017
FIS Unavailable Tuesday August 1st to 7am Wednesday August 2nd
We will be performing the Budget Roll on August 1st to carryforward remaining budgetary balances from FY17 into FY18. FIS will be unavailable all day, Tuesday, August 1st, to Wednesday, August 2nd, at 7am. CruzBuy orders will not be dispatched to vendors during this time. Please contact us at fis_probs@ucsc.edu if you have questions.
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May102017
​FIS Unavailable 5/12, 8:00pm to 5/14, 2:00pm​
FIS Banner will be unavailable all day Saturday. While we expect it to be back up by mid-day Sunday, we will send email when the system comes back up. So, if you do plan on logging in on Sunday, please check your email before logging in. During this time, any CruzBuy orders will be delayed. Please let us know at fis_probs@ucsc.edu if you have questions.
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Apr282017
Fiscal Close 2016-2017 Calendar Now Available
The annual Fiscal Close Calendar for 2016-17 is now available. Click here to be redirected.
Apr202017
Java and Possible FIS Issues
A new version of Java has been released (Version 8 Update 131), and it has been causing some issues with FIS Banner on both Windows and Mac machines. FIS and ITS are are aware of these issues, and are working to resolve them. If you do get a notification to update your Java, just say no.

If you have updated and are experiencing issues, ITS has recommended that you revert back to the previous version of Java (Version 8 Update 121). Click here and follow the instructions to revert to a previous version of Java.
​If you have updated and are experiencing issues, ITS has recommended that you revert back to the previous version of Java (Version 8 Update 121) by performing the following steps:
  1. Open BigFix by going to the blue 'b' icon in the system try on Windows machines, or the top menu tray on Mac machines. During the process you might see messages from ITS that provide additional instructions. Please read them.
  2. All browsers must be closed during this step. Run the "Request to remove all Java Installations" BigFix offer.
  3. Wait 10-15 minutes and see the "Request Latest Supported Java Installation" offer appear.
  4. All browsers must be closed during this step. Run the "Request Latest Supported Java Installation" offer - it will install and then run - may take 20-30 minutes.
It shouldn't take as long as what is quoted above, but please wait for all of the processes to complete before continuing. If you do experience any problems with these steps, please submit an ITS ticket at http://its.ucsc.edu/

If you are experiencing any other questions, please let us know at fis_probs@ucsc.edu​
Feb242017
Java Removed from Firefox
Firefox 52 will be released in early March. This update will completely remove support for NPAPI Plugins, which includes Java. Java is a required component to run FIS Banner. When Firefox 52 is released, the only browsers able to run FIS Banner will be Internet Explorer (PC), and Safari (Mac).

Here is more information from Java. Please contact fis_probs@ucsc.edu with any questions or concerns.​
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Dec72016

macOS Sierra Now Compatible with FIS Banner​
According to our friends at ITS, the latest macOS Update, Sierra, is now compatible with the Java plug-in required for FIS Banner. If you continue to have problems, please create a ticket with ITS.​​​

Oct72016

macOS Sierra Incompatible with FIS Banner​
It has come to our attention that the latest macOS update, Sierra, is currently incompatible with the Java plug-in required for FIS Banner. ITS is aware of this issue and is working on a fix. As of right now, we do not recommend updating to macOS Sierra. When ITS has more information, it will be posted here.​​

Sep282016

FIS UNAVAILABLE Friday, September 30th at 8:00pm to Sunday, October 2nd, at 7am
FIS will be off-line starting Friday, September 30th at 8:00pm for system maintenance. Work is expected to be complete and the system available by 7am Sunday morning, October 2nd. An update will be sent to fis_user@ucsc.edu when the system is back online. Please let us know at fis_probs@ucsc.edu if you have questions.​

Aug92016

FY16 Budget Roll Processing COMPLETE
The FY16 Budget Roll was successfully completed on Monday, 08/08. Year-end budget balances were carried forward into FY17. FY16 is now closed. If you have any questions, please contact us at fis_probs@ucsc.edu.

Jul202016

FIS Unavailable 12pm Monday August 8th to 7am Tuesday August 9th
We will be performing the Budget Roll on August 8th to carryforward remaining budgetary balances from FY16 into FY17. FIS will be unavailable Monday, August 8th, 12noon to Tuesday, August 9th, 7am.  Inception to date reporting data will be available on Friday, August 12th. Please contact us at fis_probs@ucsc.edu if questions.

Jul162016

FY15 GL and Encumbrance Roll Processing COMPLETE
The FY16 General Ledger and Encumbrance Rolls were successfully completed on Saturday, 7/16. All fund balances and open encumbrances were rolled forward into FY17. All documents must now have a transaction date in July 2016 for posting to ledgers. Period 12 is now closed.​​

Jul62016

FIS Unavailable Saturday, 7/16/16, due to FY16 GL and Encumbrance Roll Processing
FIS will be unavailable Saturday, 7/16/16, while the fiscal close General Ledger and Encumbrance carryforward processes are run. Email will be sent to fis_user@ucsc.edu when the system is available again. Thank you for your patience.

May62016

Fiscal Close 2015-2016 Calendar Now Available
The annual Fiscal Close Calendar for 2015-16 is now available. Click here to be redirected.

Jan202016

FIS Unavailable from 7:00 pm on 1/22, to 3:00 pm on 1/23
​FIS will be off-line starting Friday, January 22, 2016 at 7:00pm for system maintenance. Work is expected to be complete and the system available by 3:00pm Saturday afternoon, January 23rd. Please let us know at fis_probs@ucsc.edu if you have questions.

Dec162015

FIS Not Emailing Reports

Update: As of approximately 10:10am, this issue was resolved. If you continue to experience problems, please contact us at fis_probs@ucsc.edu. Thank you for your patience.

Currently, FIS is experiencing a problem with reports that are normally emailed to you directly. ITS is aware of this issue, as well, and is working on a fix. So, for the time being, until this issue is resolved, you will not be receiving any reports normally sent by email. Reports are still being generated, as normal, and you can still print to PDF, or print directly to your printer. If you have an urgent need, or any other questions, please email us at fis_probs@ucsc.edu.

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Oct262015

FIS Banner Upgrade Complete
This past weekend, the FIS Banner 8.10 Upgrade was completed successfully. Click here for detailed changes. Please contact fis_probs@ucsc.edu with any questions or concerns.​


Oct202015

​​FIS will be unavailable from Friday, 10/23 to Monday, 10/26
FIS will be unavailable for a software upgrade, after close of business on Friday, 10/23, to 7am Monday, 10/26. During this time, CruzBuy orders will be delayed. If the upgrade is completed prior to Monday at 7am, we will send out an email notification.

Additional communication regarding this upgrade will be sent out to fis_user@ucsc.edu.

If you have any questions, please contact us at fis_probs@ucsc.edu

Oct52015

​​FIS will be unavailable from Friday, 10/09 to Monday 10/12
FIS will be unavailable for a software upgrade, after close of business on Friday, 10/09, to 7am Monday, 10/12. Additional communication regarding this upgrade will be sent out to fis_user@ucsc.edu. This should not affect period close reporting.

Sep92015

Java Removed from Chrome
Chrome 45 was recently released, completely removing support for NPAPI Plugins, which includes Java. Prior to Chrome 45, there was a workaround for allowing NPAPI Plugins, but this has been removed as well.

Currently, the only supported browsers able to run FIS are Internet Explorer (PC), Firefox (Mac and PC), and Safari (Mac).

Aug112015

FIS UNAVAILABLE Friday, August 14, 2015 at 7:30pm to Sunday, August 16th, at 7am
FIS will be off-line starting Friday, August 14, 2015 for system maintenance. Work is expected to be complete and the system available by 7am Sunday morning, August 16th. Please let us know at fis_probs@ucsc.edu if you have questions.

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Aug62015

FY15 Budget Roll Processing COMPLETE
The FY15 Budget Roll was successfully completed on Wednesday, 08/05. Year-end budget balances were carried forward into FY16. FY15 is now closed. If you have any quetsions, please contact us at fis_probs@ucsc.edu.

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Jul302015

​FIS Unavailable 12pm Wednesday August 5th to 7am Thursday August 6th
We will be performing the Budget Roll for FY15 on August 5th. Banner will be unavailable Wednesday, August 5th, 12pm to Thursday, August 6th, 7am. Payroll Posting would normally take place August 5th, but, to accommodate for the Budget Roll, we will be processing Payroll Posting data on Tuesday, August 4th. Finally, inception to date reporting data will be available on Friday, August 7th.

We hope this helps you plan your activities during the week. If you have any questions about these dates or activities, please contact us at fis_probs@ucsc.edu.

Jul242015

​FIS UNAVAILABLE 7am Saturday
FIS will be unavailable at 7am tomorrow morning, Saturday, 7/25/2015, for approximately one hour while system patching occurs.
To view the full announcement, click here.

ITS will be installing a patch to fix some issues we've encountered in FIS with the newest versions of Java.  FIS will be unavailable at 7am tomorrow morning, Saturday, 7/25/2015, for approximately one hour while the patch is applied.

To ensure that your system is picking up the new patch info, please close all your open browser sessions and start FIS from a fresh browser launch the first time you login after this weekend.

And, of course, if you have any difficulties, let us know at fis_probs@ucsc.edu.  We'll be standing by.

Jul112015

FY15 GL and Encumbrance Roll Processing COMPLETE
The FY15 General Ledger and Encumbrance Rolls were successfully completed on Saturday, 7/11. All fund balances and open encumbrances were rolled forward into FY16. All documents must now have a transaction date in July 2015 for posting to ledgers. Period 12 is now closed.

Jul112015

FIS Unavailable due to FY15 GL and Encumbrance Roll Processing
FIS is unavailable today while the fiscal close General Ledger and Encumbrance carryforward processes are run. Email will be sent to fis_user@ucsc.edu when the system is available again. Thank you for your patience.

Jun12015

​You Found It!
Welcome to the remodelled FIS System Launch Page! Poke around a bit when you have a sec; there are a couple new features to discover. Or just click on that big old Launch Button up above and get right to fiscal business. Click here for a bit more info.

​Helloooo Bannerland,

Well, it's been a long time coming, but the old tried and true fis.ucsc.edu webpage has been updated to the current UCSC web presence style. Check it out!

All the old links are still there, along with a couple new ones; and a nice big impossible-to-miss Launch Button.

We've added an FIS Quick Start Guide (handy for newbies), as well as an FIS Key Dates calendar that calls out period close and FIS training dates, and on which we will also add any FIS planned downtimes.

The webpage has also been migrated to the financial.ucsc.edu (Financial Affairs) web servers, so you'll see the standard Financial Affairs menu bar at the top, giving quick navigation to all the guides and other resources available there.

No need to change links or train your fingers to type anything different; just cruise on down the Bannerland highway as usual, and enjoy a little bit of remodelling. We'd love to hear what you think!

Regards,
Monique

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May82015

Enabling Java Plugins in Chrome
Beginning with Chrome 42, NPAPI plugins are in the process of being retired and must be enabled. If you are seeing an error stating "This plug-in is not supported" when starting FIS in Chrome, please click HERE and follow the instructions to enable the NPAPI Plugins.

Enabling Java - Chrome

Chrome, beginning on version 42, has begun the process of retiring support for NPAPI plugins. NPAPI is required for current versions of Java.

If you see "This plug-in is not supported" (as shown below) when trying to use FIS with Chrome, follow the directions below.

Plugin Not Supported

1) Enable NPAPI Support.

Enter chrome://flags/#enable-npapi into Chrome's search/URL bar and press enter.
Chrome URL Location

2) Click on the link to enable NPAPI.
Enable NPAPI

3) Restart Chrome.

4) Launch FIS. It should now load correctly.

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May72015

Fiscal Year 2014-2015 Closing Calendar
FY15 Fiscal Close Calendars are now available. Click HERE to be re-directed.

Feb42015

FIS Password Resets Required
As of Saturday, February 7, 2015, FIS passwords will be case sensitive. All users will be prompted to reset their FIS passwords the first time they login after Saturday. FIS password rules are not changing, and mixed case passwords are not yet required; however, we do encourage you to use mixed case in your FIS password to enhance security. FIS password rules are available for review here. If you have trouble resetting your password, please contact us at: fis_probs@ucsc.edu.

Oct272014

FIS User Manual and Display Updates
The FIS User Manual has been updated and moved to a new url:
https://financial.ucsc.edu/Pages/FIS_User_Manual.aspx
Please be sure to update any local bookmarks.
A larger FIS display is now available. Try the new "Click here to launch a larger FIS display" link on http://fis.ucsc.edu directly below the slug launch icon.
Contact fis_probs@ucsc.edu for questions or concerns.

Feb42013

Mac Users Not On TEM/Big Fix Need ITS Technical Fix to Access FIS
On January 31, 2013 Apple released a security update which disabled Java and prevented many Mac users from accessing FIS Banner. In response, UCSC ITS released an update through TEM/Big Fix (ITS Managed Computer Services) that restored Java functionality so that Mac users could once again access FIS Banner. Mac users on TEM/Big Fix will see this status indicator at the top of their screens:Big_Fix.jpg
Affected Mac users NOT on TEM/Big Fix will NOT be able to log in to FIS Banner until their Java functionality is restored. These users have two options:
1) Contact ITS Help Desk at http://itrequest.ucsc.edu or help@ucsc.edu and request your Mac be added to TEM/Big Fix.
2) Contact your local ITS Support person to have them restore functionality directly at your workstation. Your support person will need to contact the ITS Help Desk for technical information about this update.
Please let us know at fis_probs@ucsc.edu if you have questions.

Jul32012

​Recent Java updates for OS X may require additional configuration
Apple has released Java Plugin Update 6.0.33 for Mac OS X 10.7 (Lion) and 10.6.8 (Snow Leopard). FIS users on these versions of OS X who receive this update should be advised that the Java Plugin will need to be configured in order to access FIS. Click here for configuration instructions.
For assistance with configuring Java settings on your workstation, please contact the ITS Help Desk at http://itrequest.ucsc.edu or help@ucsc.edu.
Please let us know at fis_probs@ucsc.edu if you have questions.

Dec52011

​FIS Banner 8 Upgrade Successful FIS Available at 10am Monday, 12/5
The FIS Banner 8 upgrade was performed successfully.  Final monitoring and verification is occuring Monday morning, 12/5/2011.  The system is planned to be available for use at 10am.  Contact fis_probs@ucsc.edu for questions or concerns.

Mar252009

FIS Session Timeout
FIS sessions will time out after 4 hours of inactivity. This setting was always in place; however, it did not work properly until the Oracle 10 upgrade. You can reconnect by clicking OK to the error message, then logging in as usual when the Oracle logon box appears; however, you will need to enter BPRD in the ‘Database:’ field of the logon box. Unfortunately, there is not a way to make the Database name default the way it does when you initially launch FIS. Complete instructions with screen shots are available in the FIS Training Manual here.

Jan262009

​FIS Oracle 10g Upgrade Complete
The Oracle database on which FIS resides has been successfully upgraded to version 10g.  Please let us know at fis_probs@ucsc.edu if you experience any system problems.

Dec222008

​FIS Oracle 10g Upgrade
The Oracle database on which FIS resides will be upgraded to version 10g in January. FIS will be UNAVAILABLE beginning at 2pm on Friday, January 23, 2009 until 7am on Monday, January 26, 2009. There will be no change in FIS functionality or look-and-feel due to the Oracle upgrade.

Dec222008

​FIS Password Resets
All FIS passwords will require changing the first time you login after the Oracle 10 upgrade on 1/26/09. This is to invoke the new strong password rule capability in Oracle 10. As of the Oracle 10 upgrade, FIS passwords must:
 - be at least 10 character in length
 - contain a combination of letters and numbers
 - not contain any special symbols (such as @ # & ! etc.)
Please contact fis_probs@ucsc.edu if you have any questions about the new FIS password rules.

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